Increase the Value of Your ECM Investment
Consolidate Content Management Systems
Unmet Needs
Your Content Management Practices
Matching User Experience with Business Process
Align user experience with business process and system perception changes; there is acceptance and higher usage. The organization is now gaining greater value from its Content Management investment. Typical User Experience issues:
- Individual users have to hunt for information. Getting to the right information isn't quick enough.
- The process for getting new information into the Content Management system is too cumbersome so users avoid doing it or shortcut the process.
- Gaining access to the system is too difficult and the navigation of the system isn't intuitive.
- Basic ECM functions can't be easily performed by a casual user.